Question 1

What is a broker's fee?

Accepted Answer

A broker's fee is a payment made to a licensed real estate broker for helping a landlord or tenant find and lease an apartment.

Question 2

How can I avoid rental scams in Boston?

Accepted Answer

Rental scams in Boston often follow predictable patterns, especially for out-of-state renters. Be cautious if someone asks for payment just to schedule a showing, or says they cannot show the apartment but still require a deposit due to high demand. Scammers often create emotional or convincing stories to explain why the unit cannot be viewed. Always verify that the person you are paying rent or a deposit to is the actual property owner by checking the [City of Boston tax assessor’s database](https://properties.boston.gov/).

Question 3

Are renter-paid broker fees legal in Boston?

Accepted Answer

Yes. Licensed real estate brokers may charge fees for their services. As of [August 1, 2025](https://www.mass.gov/info-details/frequently-asked-questions-about-residential-rental-brokers-fees), the broker's fee must be paid by the party who hired the broker. If the landlord hires the broker, the landlord pays. If a tenant independently hires a broker, the tenant may be responsible. Written disclosure of the fee is required before a lease is signed.

Question 4

What upfront fees can a landlord charge?

Accepted Answer

[Under Massachusetts law](https://www.mass.gov/info-details/security-deposits-and-last-months-rent), a landlord may require first month's rent, last month's rent, a security deposit up to one month's rent, and the actual cost of a new lock and key.

Question 5

What are my rights regarding security deposits?

Accepted Answer

Security deposits must be kept in a separate, interest-bearing Massachusetts bank account. Landlords must return the deposit within 30 days after move-out, minus lawful deductions, and give an itemized list with proof for any money withheld. If they do not follow these rules, tenants may have legal remedies under [Massachusetts law](https://www.mass.gov/info-details/massachusetts-law-about-tenants-security-deposits).

Question 6

Are pet deposits allowed in Massachusetts?

Accepted Answer

Separate pet deposits are not permitted in Massachusetts because landlords are limited to specific upfront charges under [state law](https://www.mass.gov/info-details/security-deposits-and-last-months-rent). However, landlords may set higher monthly rent for tenants with pets, and tenants remain responsible for any damage caused by a pet.

Question 7

I have an ESA. Can a landlord charge a pet fee?

Accepted Answer

Generally, no. Under federal [Fair Housing law](https://www.mass.gov/info-details/assistance-animals-in-housing), emotional support animals are considered assistance animals and are not treated as pets in covered housing. A landlord may not charge pet rent, pet fees, or a separate pet deposit for an approved ESA. However, tenants remain responsible for any actual damage caused by the animal.

Question 8

Why is September 1 such a common move-in date?

Accepted Answer

September 1 is a major lease turnover date in Boston due to the large student population and the academic calendar. Many leases begin and end on this date, which increases competition and demand during late summer. Renting outside of the September cycle, such as during winter or early spring, may offer more negotiating power, lower competition, and occasionally better pricing.

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